Lauco HVAC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our services.
Information We Collect
We may collect information you voluntarily provide when you contact us, request a quote, or schedule service, including your name, phone number, email address, service address, and any details you include in your message. We may also automatically collect limited technical information such as your browser type, device, and general usage data through cookies and similar technologies.
How We Use Your Information
- To respond to your inquiries and provide the services you request
- To schedule appointments and communicate about your service
- To provide quotes, estimates, and follow-up information
- To improve our website, services, and customer experience
- To comply with legal obligations
How We Share Information
We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling or communication tools), and only to the extent necessary to perform those services. We may also disclose information when required by law.
Cookies & Tracking
Our website may use cookies to remember your preferences and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
Children's Privacy
Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Your Choices
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of future communications.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at (760) 591-3840 or info@laucohvac.com.